This tool effectively solves packaging failures, eliminating production downtime by determining root cause of the problem. This kit also creates customer confidence in your sales and technical staff.
The test methods outlined in the manual can be used to set up your own internal QC standards for your company.
Sales staff can offer a more consultative sales approach when using the methods, processes and tools in the Adhesive Problem Solving Kit.
By solving problems in front of the client company sales or technical representative is perceived in a different way vs competition as well as reducing customer down time.
Sales people are solving packaging problems not just adhesive problems, resulting in better client loyalty.
This reduces price pressure on what ever the sales person is selling because there is another benefit for dealing with your firm.
This kit can be supplied to your larger clients enabling you to give yearly seminars on its use as a training device for entry-level packaging technicians.
This kit can be used as a common technical link between related industries to minimize finger pointing when problems arise.
This kit provides other non-margin eroding ways to provide top-notch customer service.
Sales people will learn more about their own product line and therefore, talk more knowledgeably and convincingly about it.
Sales people can tailor their presentation in the direction of a trial order by doing the basic screening themselves (machine conditions, substrates etc).
Sales people learn what is needed to make comparisons of adhesives , coatings, substrates ( control sample, problem substrate, passfail criteria).
Sales person can identify key decision maker when giving seminar on problem solving . This individual is identified by the type and frequency of questions asked .
Sales people have a response time and problem solving edge over the competition.
Technical service can solve problems in remote countries or remote territories where cost of flying an technician in is prohibited.
United States
